Talk to Aria
Our AI sales consultant is available 24/7 to answer your questions about plans, features, and enterprise solutions.
How can we help?
Aria is our AI sales consultant. Ask her anything about iCraft: how the AI Product Studio works, which Social Media Engine plan matches your posting volume, API rate limits, LoRA training on your own products, invoicing or enterprise volume pricing. She answers instantly, around the clock, in English, French and Spanish.
When a request needs a human — custom contracts, white-label for agencies, partnerships, on-premise deployment or data-protection questions — Aria collects the details and hands them to our team. We reply within one business day.
Before you write, you may find your answer in our pricing section (plans, credits and add-ons), in the Getting Started guide inside your dashboard, or in the Privacy Policy for anything related to data protection. Existing customers can also reach support directly from the dashboard.
Evaluating iCraft for an agency or a marketplace? Mention your monthly volume and the platforms you publish to: Aria will outline the matching plans, the expected credit consumption and the white-label options before handing the conversation to our team.
Popular topics
- Enterprise and agency plans with pooled credits, multiple brands and priority GPU access
- Developer API: authentication, rate limits, webhooks and usage-based billing
- Custom LoRA training on your product catalogue
- Privacy, data residency in Europe and GDPR documentation
- Refunds, invoices and billing questions
Other ways to reach us
Prefer email? Write to us at [email protected]
Follow product updates on X, Instagram and Facebook — the links are in the footer of every page.
Typical response time: under 24 hours on business days (CET).
iCraft is operated from France and runs on GPU infrastructure located in the European Union.